Legal
Cancellation & refund policy
What happens when you cancel before paying, when a payment does not go through, and how to reach us about a paid order.
Version draft-2026-10 · draft
Pending owner approval
This page describes how ordering, payment and data handling currently work on this site. It is not yet a reviewed legal document. Before it is finalised, the site owner must supply and approve:
- Legal name and legal status of the business
- SIRET number
- Registered business address
- VAT regime (and the exact VAT mention to display, if any)
- Refund and withdrawal policy for digital services
- Personal data retention period
- Governing law and competent jurisdiction
Before you pay
- If you close the PayPal window or cancel during checkout, you are not charged. The order is marked as cancelled and you can pay later from your private status link.
- If PayPal declines or cannot complete a payment, you are not charged. The order is marked as failed and you can try again with the same or another payment method.
- An order is only marked as paid after PayPal confirms the payment to our server.
Quote requests
A Custom Website quote request involves no payment, so there is nothing to cancel or refund. If you no longer need the quote, simply reply to the confirmation email or contact contact@ham0uda.dev.
After payment
The cancellation, withdrawal and refund policy for paid orders has not been published yet (see the notice above). Until it is, contact contact@ham0uda.dev with your order reference for any request about a paid order.
Contact
Questions about this page, an order or your data: contact@ham0uda.dev.